1. Merchant of Record and Orders
WebberUI is provided by Teyra LLC. Paddle is our authorized reseller and merchant of record for all purchases and subscriptions.
All orders and transactions are subject to Paddle's Checkout Buyer Terms and Paddle's Refund Policy.
2. 14-Day Full Refund Policy
In accordance with Paddle's consumer terms, you are entitled to a full refund within 14 days of your purchase without giving any reason.
This policy applies to all orders and subscription renewals, including the three-day pass, monthly subscriptions, and annual subscriptions. There are no qualifiers, technical-defect requirements, or exceptions.
3. How to Request a Refund
You may request a refund directly through:
- Paddle Payment Support (paddle.net)
- The support link included in your email receipt from Paddle
- Emailing us at official@teyrallc.com with your order reference number and checkout email address
Refunds are processed by Paddle directly to your original payment method.
4. Plans and Billing
The pricing page displays all available plans and current prices:
- Three-day pass: US$9 one-time payment. Pro access is active for 72 hours and does not renew automatically.
- Monthly subscription: US$19 per month, automatically renewed until canceled.
- Annual subscription: US$99 per year, automatically renewed until canceled.
All taxes, fees, and currency details are disclosed by Paddle at checkout prior to payment. If a renewal payment fails, your Pro access continues during a grace period of 14 days after the failed charge while payment is retried.
5. Automatic Renewal
The monthly (US$19 per month) and annual (US$99 per year) plans renew automatically at the then-current price shown at checkout, for the same billing period, until you cancel. Taxes and currency details are shown by Paddle at checkout. The 3-day pass is a one-time payment and does not renew.
You can cancel renewal at any time from your account page (Account → Billing, which links to the Paddle customer portal). After you cancel, you keep Pro access until the end of the period you have already paid for, and you are not charged again. Paddle sends payment receipts. Where required by law, we will notify you before an annual renewal.
6. Canceling a Subscription
You can cancel your subscription at any time:
- Via the Paddle portal linked in your order receipt
- Through Paddle Support
- In your account dashboard under Account → Billing
- By emailing official@teyrallc.com
When you cancel, your cancellation takes effect at the end of your current billing period, and your access remains active until that date.
7. Termination by Us
If we terminate your paid subscription for a reason other than your breach of the Terms of Service, we refund the prepaid fees for the unused remainder of your billing period on a pro-rata basis, through Paddle, to the original payment method.
8. Contact Information
Teyra LLC Email: official@teyrallc.com
For payment, receipt, and refund inquiries, visit paddle.net.